How It Works
A step-by-step look at preserving your memories together
A Note Before We Begin
Trusting someone with your memories can feel like a big leap. I completely understand that. That’s why I’ve made the process clear and thoughtful from the very start—so you always know what to expect before anything begins.
You’ll see each step laid out, no guesswork, no pressure. And while a short contract is part of the process, it’s simply there to protect the care and safety of your materials—not to lock you in. If you ever need to pause or shift directions, we’ll work through it together.
This is your story. I’m just here to help you preserve it.
Step 1:
Let Me Know What You’re Sending
Head to the Preserve Your Story page (or use the button below) to begin. The form just asks a few easy questions so I can get a general idea of what you’re sending and offer an estimate based on that. It doesn’t have to be exact—just a starting point.
Step 2:
Take a Peek at Your Custom Estimate
Within 1–2 business days, you’ll receive a custom estimate based on the details you shared.
There’s no pressure to move forward right away, take your time reviewing it and reach out with any questions.
When you're ready, just accept it online. I’ll then send a follow-up email with what to expect next.
Step 3:
Whenever You’re Ready, Send or Drop Them Off
Once your estimate is accepted, I’ll send over instructions for packaging and delivery—whether you're mailing your photos or planning a local drop-off.
If you selected drop-off, you’ll get a link to choose a time that works best for you.
If mailing, I’ll guide you through how to safely pack everything.
Step 4:
I’ll Go Over Everything and Send the Invoice
When your items arrive, I’ll carefully count and review them. Then I’ll send you a detailed invoice based on the actual number of items and services needed.
A short contract will also be included which is just a simple step to protect your materials and make sure we’re aligned.
Once you’ve signed and paid, your project will begin or be added to the queue based on current turnaround times. If there’s a wait, I’ll share an estimated start date.
Step 5:
I’ll Get Started and Keep You in the Loop
While your project is underway, I’ll send occasional updates and let you know if anything unexpected comes up.
When it’s complete, your originals will be returned with your digital files - either by mail or at a scheduled pickup time.
A few days later, I’ll check in to make sure everything looks good and invite you to leave a review, if you feel led to.
Still Have Questions?
I’m here if you need clarity or want to talk it through
Let all that you do be done in love
— 1 Corinthians 16:14